?

Log in

No account? Create an account

Previous Entry | Next Entry

"3:00? I'll be drunk by then."

Just had one of my oddest customers ever.
He was tall and had long hair & a beard & mustache. It was one of those icky mustaches that hangs down over the lip. Bleah. And he had that stale smell of a person who smokes and drinks a lot. Kind of like the way my mom smells, but even more so.
He had a disposable camera. When I asked if he wanted prints, scans or just developing he just stood there and looked at me. Then he shook his head. "Whoa, whoa. You just blew my mind with all that. I just want pictures."
OK, just basic prints then. I ask if he likes matte paper or glossy while showing him the samples of both. He looks at them & says "I don't know. I just want pictures."
Alright, no more questions. I'll just print them on whichever paper is in and we'll be good.
Then I needed his name and phone number for the bag. I swear, he had to think about what his name was!! No phone number. His phone was dead and he didn't have a charger. OK then. Then dude asked what time they'd be ready. We're not a 1 hour lab but I decided to quote about 3 hours rather than the standard next day because I wasn't sure he'd even remember the next day.
"I can have them ready for you at 3:00, sir."
His response? "3:00? I'll be drunk by then." I think that was a little optimistic on his part because I'm pretty sure he was already most of the way there!
Well, I've got almost nothing to do anyway so I tell him I'll have them in an hour. He wants to pay now because he isn't sure he'll have the money in an hour. 0.o. That whole drunk by three thing, i guess.
We don't ring up rolls of film before processing because the price is based on how many prints you do, but he insisted he needed to pay now so I rang it in for the full number of possible prints.
Then he left.
Or tried to.
I looked up and saw him standing in front of the double doors of our entrance waving to try to get the sensor to open the automatic doors. Too bad we don't have automatic doors...
LOL. It just amazes me that people can function in life like that.

*edit*

Alright, by popular demand, an update.

Yes, he did indeed remember to come back for the pictures. He was there an hour later almost to the minute.
As for what the pictures were, it was just a group of about 5 or 6 people hanging out at a dive bar. He wasn't even in any of them. I really was afraid of what I was going to see in them!

Tags:

Comments

( 18 comments — Leave a comment )
tx_cronopio
Nov. 2nd, 2010 06:19 pm (UTC)
He isn't sure he'll have the money in an HOUR????
Wow. Just wow.
I'm dying to know what was on the pictures :)
hellziggy
Nov. 3rd, 2010 01:49 am (UTC)
The pictures were pretty anti-climatic. It was just a group of 5 or 6 people hanging out in a dive bar. He wasn't in any of them. One chick had a definite bar skank look, but the others were mostly normal.
theatre_nerd
Nov. 2nd, 2010 06:28 pm (UTC)
Wow. Sounds like you handled it well. I too want to find out what those pictures were. Or maybe I don't.
hellziggy
Nov. 3rd, 2010 01:49 am (UTC)
The pictures were pretty anti-climatic. It was just a group of 5 or 6 people hanging out in a dive bar. He wasn't in any of them. One chick had a definite bar skank look, but the others were mostly normal.
(Deleted comment)
hellziggy
Nov. 3rd, 2010 01:51 am (UTC)
He did come back. Because they were already paid for I didn't have to have much interaction with him at all. He did stop on the way out to ask my co-worker about buying a camera but lost interest when he found out the cheapest was almost $200.
scotia_girl
Nov. 2nd, 2010 07:38 pm (UTC)
It's 2:37... wonder if he's drunk yet.

I'm actually impressed that he KNEW he wouldn't have the money later on, and wanted to be sure he took care of his obligation first.
hellziggy
Nov. 3rd, 2010 01:52 am (UTC)
True, I didn't think of it that way. It is quite impressive!
mysticmoonstorm
Nov. 2nd, 2010 08:05 pm (UTC)
It's 3:30pm, did he pick up the photos? And yes, what was on them - pictures of everything he needs to remember (i.e. food for the dog, a picture of his car, the street where he lives). Must know! ;)
mysticmoonstorm
Nov. 2nd, 2010 08:05 pm (UTC)
that should say 3:03pm - wow, I'm trying for my day to go faster!
hellziggy
Nov. 3rd, 2010 01:53 am (UTC)
The pictures were pretty anti-climatic. It was just a group of 5 or 6 people hanging out in a dive bar. He wasn't in any of them. One chick had a definite bar skank look, but the others were mostly normal.

He was in at exactly the time I said they'd be ready.
dragonsally
Nov. 2nd, 2010 10:46 pm (UTC)
That is so damn tragic. Kudos for handling him so well, I can imagine he gets the cold shoulder from a lot of people.
hellziggy
Nov. 3rd, 2010 01:56 am (UTC)
I've done customer service long enough that I've got the "smile and nod" thing down pretty good. It takes a LOT for me to show anything while the customer is still there.
Now I'm just tempted to use the "3:00? I'll be drunk by then." line on my boss. :)
scubagrrl
Nov. 2nd, 2010 11:49 pm (UTC)
Fascinating, and sad at the same time. I guess at least he paid.

Did he ever come back for the prints?
hellziggy
Nov. 3rd, 2010 01:56 am (UTC)
Yup, he was there at exactly the time I said they'd be ready.

The pictures were pretty anti-climatic. It was just a group of 5 or 6 people hanging out in a dive bar. He wasn't in any of them. One chick had a definite bar skank look, but the others were mostly normal.
scubagrrl
Nov. 3rd, 2010 01:59 am (UTC)
Trying to remember somebody from the night before? :)
svenskakj
Nov. 3rd, 2010 10:40 am (UTC)
That is a fabulous customer story. Weird but fabulous.
hellziggy
Nov. 4th, 2010 04:57 am (UTC)
Yup, definitely weird. :)
Icky while talking to him, funny afterwards.
ninja_tech
Nov. 4th, 2010 07:21 am (UTC)
Glad you updated. I totally wanted to know what the pictures were of, too. So weird. Well, at least it added some "excitement" to your day, eh? Haha. :D
( 18 comments — Leave a comment )

Profile

moosebeach
hellziggy
HellZiggy

Latest Month

October 2012
S M T W T F S
 123456
78910111213
14151617181920
21222324252627
28293031   

Tags

Powered by LiveJournal.com
Designed by Lilia Ahner